PODCAST: Finding the courage to innovate

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Mary Ackenhusen | May 13th, 2015

At the latest True North Forum on April 29th I encouraged leaders to discuss the theme of the forum: Finding the courage to innovate. I heard some great perspectives, which were recorded for the True North Now podcast and are the subject of this blog. I’ve listed a few of the highlights below. I hope you’ll listen to the podcast and then join the discussion by posting your comments below. Thanks for listening.

Listen now

Total listening time 14 min. 30 sec.

Topics from the True North Forum discussion:

– CST status update
– Redesign of primary care
– Emergency Department iCare
– Taking smart risks
– Making tough decisions
– Creating a vision
– Respect, teamwork and engagement

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Got a question?

Scroll down to the comment section and post your question there.

 

About the Author

Mary Ackenhusen
email iconmary.ackenhusen@vch.ca  

As president and chief executive officer of Vancouver Coastal Health (VCH), Mary Ackenhusen leads the largest academic and tertiary health authority in British Columbia. She is passionate about engaging staff and physicians across VCH in building new models of health care that have potential to be more cost effective and better allow all of us to be more productive, to the benefit of patients and their family members. Mary is an advocate for constructive, two-way communication and through the Up for Discussion blog, invites all members of the VCH community to share their comments, questions and new ideas. View all posts by Mary.

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One comment on “PODCAST: Finding the courage to innovate

  • Mike Gix says:

    In a general sense I can’t question Mary Ackenhusen’s assessment of changes within the care delivery services of VCH in the past year. Mary’s podcast comments paint a mostly good-news portrait of positive metrics and performance challenges that have been achieved. That seems reason for us all to feel good about our efforts, our perseverance, and the care we have delivered. That seems reason to be optimistic about some of the “big picture” stuff.

    I work in a “little picture” setting, however, and have to question whether budget-driven changes in our service will result in better or worse care for my clients. I am also a “little picture” consumer of VCH health care services, as is my daughter.

    In her podcast Mary cited the VCH Primary Care re-design as a change for the better. As a result of the Primary Care re-design, my daughter lost the Mid-Main Community Health Centre GP who had been providing her medical care for many years. As a parent, my gut reaction is, “This is not necessarily a change for the better.” My daughter now has a different Mid-Main GP, though she has not been successful in seeing the new GP on a couple of occasions when she required a doctor’s assessment. Is this because Mid-Main funding has been cut and the centre is being forced to devolve to a fee-for-service, walk-in model?

    I presume that every budgetary decision within VCH is a painstaking process undertaken by conscientious professionals. I also presume that decisions on how to ration the funding allotted by government are made in the interests of the providing the most benefit to those most in need of care. Philosophically I can’t argue with that.

    As a parent and an employee of VCH, I wonder why VCH leadership is not more vocal in advocating to the funding authorities for a budget that will allow for a network of multi-disciplinary community health centres in Vancouver, instead of just one.

    I recognize and appreciate the care that many of my vulnerable clients receive from the dedicated professionals at Ravensong. I mourn the fact that due to insufficient funding from government, the other multidisciplinary community health centres in our city have been closed or forced to become fee-for-service. I also wish VCH leadership were more willing to strongly advocate for sufficient funding.

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