Mike Nader | June 10th, 2014
As many of you who know me, you know that I like to use analogies, examples, and past experiences in describing what I am attempting to convey. It is hard to believe that it has been two years since I took the role of the Chief Operating Officer for the Richmond Community of Care. I was, and continue to be, so thoroughly impressed with the calibre of leadership at all levels within our community. From our physician leaders to the Releasing Time to Care huddles to the Senior Leadership Team, the commitment to the patient and each other is palpable. This is a great team! And I will miss working with you all.
Reverend Theodore Hesburgh stated:
The very essence of leadership is that you have to have a vision. It’s got to be a vision you articulate clearly and forcefully on every occasion. You can’t blow an uncertain trumpet.
In our time together, we have solidified a common focus, a focus that we have developed collectively through the engagement of our leaders within the Community of Care. This direction will evolve over time, but we know where we are going and how we want to get there. We know that our focus is on the:
- Engagement of People and Communities – Successfully develop staff through coaching and engagement, and involve all stakeholders including staff, patients, clients, and residents in decisions about how we deliver services;
- Well-Timed Access to Quality Care and Services – Create capacity and manage demand by leveraging our regional and local resources while striving for the highest quality care based on best practice; and
- Stewardship – Manage our financial and human resources sustainably to meet the growing and changing health care needs of our population.
We have accomplished a great deal and I know that the leadership team (at all levels) will continue to accomplish great things. We have initiated a High-Level Master Planning process that will guide the development of our facilities within the community of care across acute, residential and community.
Through the support of our wonderful foundation and strong community partners, we have improved our equipment, our facilities, and created a program focused on the ongoing professional development of our staff and a recognition program that acknowledges the great work you do every day.
We have had surveyors from across the country come to our community of care and comment on the high level of quality that we provide and the commitment of our team. We have so many things to be proud of!
As the Chief Operating Officer, I have been honored to be one member of this great team of engaged patients, volunteers, leaders, physicians, nurses, allied and other staff. We have collectively created a strategic direction for Richmond that I know will be driven forward by the leadership team.
Change = progress
I know that with my departure, there will be anxiety, the anxiety that comes with change. However, we all know that without change, there can be no progress. Change is a good thing, and while I will really miss the team and the wonderful people that I have gotten to know, I am assured that the great work that we have undertaken will continue to progress. You will all continue to move us forward.
The band will keep playing
I reflect on the words of Jonathan King, the English singer-songwriter who once said, “We worked as a team…I was one of the band.” The band will play on and will continue to create beautiful music! I will not be directly playing with the band, but will certainly be cheering, listening for and seeing all of your great accomplishments from across the water.