Mike Gix | July 18th, 2014
I’m feeling very cranky today, and it’s not just the hot weather causing me to feel that way. I’m frustrated beyond words that the VCH All Staff Forum today was so tightly programmed that there was no opportunity for attendees (you know, front-line staff) to ask questions of the executive team.
Today’s topic of “Delivering Quality Care Within Budget” was excellent, as was the information provided by the executive team. I can’t tell you how many times I heard the word “dialogue”, and I was taking notes. The problem is that there was no dialogue. It was a monologue, one-way communication, with the token 10-15 minutes of open questions at the end replaced by a directed exercise in which we were encouraged to discuss amongst ourselves and write our ideas for finding cost efficiencies on yellow sticky-notes! If you have questions they said, email them to us or talk to your boss. Ok. Message received.